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The dedicated trainers at HeroCX have developed a customizable curriculum to help your customer service team move from a company-centric to a customer-centric focus. The HeroCX data-driven training modules empower employees through skill development with an emphasis on seek to solve mentalities, empathetic language, and soft skills. 

Public Speaking

HeroCX travels the country speaking about our unique brand of customer service. Our presentations focus on creating powerful moments in each customer contact through supporting the customer on their hero journey