Our Customers

 “We’ve seen record customer satisfaction scores and there’s definitely a renewed energy here in the office. We are so grateful for all of the HeroCX training.” 

“Driving customer service transformation requires an in-depth understanding of best practices in people, process, technology and the customer experience. HeroCX and Salena Scardina brought exactly this expertise to help improve our overall customer experience.”

“The HeroCX team knew exactly the level of involvement we needed. Most consultants will do the work for you. The HeroCX team enabled us so we could learn how to improve our customer service operations.”