HeroCX travels nationwide to bring inspiring and insightful customer experience presentations to your organization or event. Our talks focus on creating powerful, practical moments in every customer interaction—empowering customers on their hero journey and transforming the customer service experience.
The future of customer service lies in creating unique experiences through technological advancements— including AI—while rekindling the human connection. We believe business growth is driven by the balance of automation and authentic human engagement, which inspired our founder to create HeroCX, a customer experience consulting practice. Discover the insights she shared in her TEDx talk.
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